Last Updated: Jan 30th, 2024
Welcome to Global Travels LLC, operated under the domain globaltravelsonline.com (referred to as "Website" or “Site”). These Terms and Conditions ("Agreement") outline the terms under which Global Travels Online offers access to its services. By accessing this Website, booking reservations through our agents, or using our services, you agree to comply with and be bound by these Terms and Conditions. Please review them carefully.
Agreement Between You and Global Travels LLC
Global Travels LLC provides this Website to assist customers in obtaining travel information, booking travel-related services, and making reservations. By using this Website, you agree to these Terms and Conditions and our Privacy Policy. If you do not agree, please refrain from using our Website or services.
Use of the Website / Services
By using our Website, you warrant that:
- You are at least 18 years old and have the legal capacity to enter into agreements.
- You will use the services only for legitimate reservations and for individuals you are authorized to represent.
- All information provided by you is accurate and complete.
- You and any individuals you book for are not subject to sanctions that would restrict your use of our services.
We reserve the right to deny access to our Website and services to anyone at our discretion.
General Rules and Conditions
- Our services are for personal use only, and bookings are non-transferable.
- Airline tickets and accommodations may be non-refundable; changes and cancellations may incur fees.
- Tickets must be used in sequence as issued; out-of-sequence usage is prohibited.
- Schedule changes by airlines are possible, and we are not responsible for such changes.
- No-show tickets are non-refundable unless rescheduled before the original departure.
Intellectual Property and Restrictions
You acknowledge that our Website and services grant you no intellectual property rights. You agree not to modify, copy, transmit, or distribute any part of our Website without explicit permission.
Price Match Guarantee
We offer a Price Match Guarantee for identical flight itineraries found within 24 hours on a Major OTA Competitor’s site, subject to specific terms.
Baggage Allowance
Baggage policies vary by airline and may involve additional fees.
Frequent Traveler Points
Mileage accrual and rewards may not apply to all tickets; inquire with your agent for details.
Supplier Rules and Restrictions
Additional terms and conditions from suppliers apply to your bookings and purchases.
Travel Destinations and Visa Requirements
Passengers are responsible for valid travel documents and compliance with visa requirements. Review visa policies and travel advisories before booking. It is travelers’ responsibility to make sure they meet eligibility criteria for one way travel. Visa information is also available at the Travel Advisory Section of the U.S. State Department (phone line: 202-647-5225, official website: www.state.gov). Holders of non-U.S. passports are advised to contact the embassies of their destination and transit countries to obtain entrance requirements.
Limitation of Liability
While we strive to provide accurate information, we are not liable for risks associated with travel to certain destinations.
Cancellation and Refund Policy
To cancel and refund your ticket(s), contact our agents at least 24 hours before your scheduled departure at globaltravelsonline.com.
No-show Policy
Tickets classified as no-show are not eligible for ticket protection refund or exchange.
Refund Process
Contact our customer support or your travel advisor to request a refund, accompanied by a hospitalization certificate for proof of illness. Refunds may take 2 to 4 weeks to process or as per delays from airlines and suppliers.
Hospitalization Coverage
GlobalTravelsOnline Ticket Protection allows a 100% refund for fully unused tickets if travelers are hospitalized at the scheduled departure time, provided a verifiable hospitalization certificate is submitted.
Free-of-Charge Exchange
Partially used tickets can be exchanged free of charge if travelers are hospitalized at the scheduled return time, with submission of a hospitalization certificate.
Policy Details
GlobalTravels LLC Ticket Protection becomes non-refundable after 24 hours from purchase. Changes to tickets render GlobalTravelsOnline Ticket Protection null and void, but it can be re-applied at a discounted rate.
Missed Trip Departure
If you miss your trip due to weather or carrier-caused delays, GlobalTravelsOnline will exchange your ticket free of airline and GlobalTravels LLC fees, subject to availability in the same booking code.
Baggage Mishandling
GlobalTravelsOnline Ticket Protection covers mishandled baggage by airlines or airport staff. A payment of $1000 per undelivered bag applies if the bag is not returned.
Ticket Delivery
All tickets are electronic and will be sent to the email provided during booking.
Payment Information
We accept Visa, MasterCard, American Express, Diners Club, and Discover cards. Credit card transactions are verified for security purposes.
Limitations of Liability
We do not guarantee the accuracy or availability of information on the website. acts as an intermediary for travel-related products and services.
Waiver of Claims
By using our services, you waive claims against Global Travels Online and its affiliates for any loss or inconvenience related to travel services.
Indemnification
You agree to protect and indemnify GlobalTravelsOnline , its affiliates, partners, joint ventures, and their respective suppliers, officers, directors, managers, employees, and agents from any claims, causes of action, demands, losses, damages, fines, penalties, or other expenses, including reasonable legal and accounting fees, arising from:
- Claims exceeding the liability described above.
- Third-party claims due to your breach of these Terms & Conditions, notices, or documents referenced on the Website.
- Violation of any law or third-party rights.
- Your use of the Website.
Warsaw Convention and Montreal Convention
For passengers traveling internationally, the Warsaw Convention system or its successor, the Montreal Convention, may apply to the entire journey, including portions within a country. These international treaties govern and may limit the liability of the carrier.
Notice of Liability Limitations
The Montreal Convention may limit liability for:
- Death or bodily injury without financial limits.
- Loss, damage, or delay to baggage, typically up to 1,100 Special Drawing Rights per passenger.
- Delay-related damages, generally up to 4,694 Special Drawing Rights per passenger.
For European Community carriers, EC Regulation No. 889/2002 mandates the application of Montreal Convention limits to all passenger and baggage carriage by air. Non-European Community carriers often adopt similar practices.
Under the Warsaw Convention system, liability limits include:
- Up to 16,600 Special Drawing Rights for death or bodily injury under the Hague Protocol, or 8,300 Special Drawing Rights under the Warsaw Convention.
- Specific limits for baggage loss, damage, or delay.
Notice of Contract Terms Incorporated by Reference
Your air carriage contract is subject to:
- Notices or receipts issued by the carrier.
- Individual terms and conditions (Conditions), regulations, policies (Regulations), and applicable tariffs of the carrier(s).
If your journey involves multiple carriers, different Conditions, Regulations, and tariffs may apply for each carrier.
Accessible at globaltravelsonline.com, emphasizes the importance of having all necessary travel documents such as passports and visas. Governments may require carriers to provide or permit access to passenger data.
Overbooked Flights
In cases of overbooked airline flights, Global Travels Online ensures passengers are aware of their rights. Airlines will seek volunteers willing to give up their seats in exchange for compensation before denying boarding to others based on specific priorities. Detailed rules on compensation and boarding priorities are available at airport ticket counters and boarding locations. Some international flights may have varying consumer protections, so passengers are advised to check with their airline or travel agent.
Baggage Information
Regarding baggage, Global Travels Online informs travelers about the option to declare excess valuation on certain items and advises checking with carriers for rules on fragile, valuable, or perishable articles. Baggage allowances vary by carrier, class, and route, with potential charges for baggage exceeding these allowances. It is recommended to keep cabin baggage to a minimum.
Check-in and Boarding
Check-in times are crucial, and passengers must adhere to the times provided by the carrier to avoid being refused carriage due to lateness. Boarding times are also strictly enforced by carriers.
Dangerous Goods
For safety reasons, dangerous goods must not be packed in checked or cabin baggage, except as specifically permitted. These include items like compressed gases, corrosives, and explosives. Additional restrictions may apply for security reasons.
Credit Card Chargebacks
Global Travels LLC also addresses credit card chargebacks, urging customers to contact them first with any concerns before disputing charges with credit card companies. They reserve the right to dispute improper chargebacks and may cancel bookings in such instances. Chargebacks deemed improper include those for non-cancellable bookings, charges authorized by third parties, and situations beyond their control like force majeure. Customers authorize Global Travels LLC to charge back any disputed amounts related to fully or partially used services or products, including fees applied by banks for unjustified chargebacks. For more details, customers are encouraged to refer to the Privacy Policy.
Contact Us
If you have any questions about our Privacy Policy, please contact us by email or regular mail at info@globaltravelsonline.com.
Visit Online at : www.globaltravelsonline.com
Reach Us out : 25 ORPINGTON STREET, HAMDEN, CT 06517, United States